Benefits for the construction industry
Despite the current challenges, robots and AI have the potential to benefit our businesses and our clients. Robots can access small or dangerous places on site, reducing the risk to employees. They can carry out repetitive tasks that people might not want to do because they are monotonous or logistics-based tasks like taking items from one place to another.
Once programmed, AI could carry out data entry, document control, meeting organisation and placing orders. It could improve our customer service by acting as a 24-hour helpdesk, dispatching the right people or equipment to resolve issues. However, it is not just about what technology can achieve on its own. Erik Brynjolfsson at MIT
believes the real challenge is “…combining machines and humans in new ways to allow us to do tasks we previously couldn't have done.”1
With this in mind, the construction industry needs to identify opportunities to fuse machine and human skills to deliver optimal outcomes.