Convergence is coming to the FM sector. But are we ready for it?
Construction companies are doing more facilities management. There is an ongoing shift from traditional outsourced stand-alone FM providers and towards businesses like BAM's that harness the potential of integrated FM.
This convergence model offers services over a building’s whole lifecycle from conception to decommissioning. Integrating FM expertise is delivering better margins and a potential for longer profit cycles from what we build.
This theme emerged when I spoke at the Workplace Futures Conference
for the FM industry. It will require FM providers to think carefully about their business models. It has several implications.