BAM had already worked with AHMM on other complex and sensitive schemes in London, including the refurbished Angel Building in Islington.
Our teams were well used to delivering these kinds of high-profile projects in challenging city-centre locations: from £170 million Eastern Goods Yard project at Kings Cross to the flagship CONNECT110NS building in Queen Street, Glasgow and the City Council Offices in Derby.
Not only did the project team successfully deliver this complex refurbishment, but the scheme has scooped numerous accolades, including two RIBA Awards, as well as the prestigious Building Magazine Project of the Year 2017.
As the hub of the Metropolitan Police’s operation, New Scotland Yard had to be fully operational from the moment the force occupied the building. One of the keys to the successful transition from the old HQ was the ‘soft landings’ approach.
A Soft Landings Technician (SLT) from BAM’s Facilities Management (FM) business started working on site with the BAM construction team ahead of practical completion, to learn about the design, the systems and the building itself.
The SLT worked closely with the services engineering and construction teams throughout the commissioning process, to understand how each piece of equipment (major or minor) is operated and maintained, as well as reviewing operations and maintenance manuals to make sure they were suitable for the Metropolitan Police’s maintenance team.
For 12 months after practical completion, the SLT remained on site to work with the customers’ in-house FM team and guide them through the operations and maintenance processes for the building, to ensure a seamless transition from construction to occupation.