Louise leads BAM FM’s hard services and integrated facilities management divisions, bringing more than 20 years’ experience in facilities management and related industries.
Her passion lies in offering clients maximum value and encourages her team to always put the customer first. Starting her career as a civil engineer, Louise brings an understanding of the need for close collaboration during the design and construction phases of new buildings in order to facilitate an easy transition for the FM team and the client.
Prior to joining BAM FM as Managing Director in 2016, Louise was responsible for £350m worth of FM contracts at Cofely, and before that held senior management roles at Balfour Beatty Workplace and Birse Group.
“For me, the success of an FM business is grounded in great customer service and that in turn starts with top class staff engagement. I see huge potential to differentiate BAM’s FM business through further innovation in digital asset management and that will come from involving everyone and working collaboratively with BAM’s Design, Construction and Property Development businesses.”